Shipping policy

Shipping Cost (Return & Repost Process)

The shipping fee to return and repost the item will be borne by customers and Lumna will not be liable for the item during postage until received. Details for the return address will be given after your request is processed and approved by our team. 


Delivery Policy

  1. All orders are processed for delivery within 7 days, and additional 3 to 10 working days to reach you via our shipping partners depending on your location. You will receive an email notification with your tracking number once your order is out for delivery.
  2. We ship to number of countries outside of Malaysia. You may place your order through our website www.lumnadesign.com